Resources

Uber raises the bar on passenger safety

911 assistance, trusted contacts, and a more thorough background check on drivers are in the spotlight By Gary Guthrie of ConsumerAffairs April 13, 2018 Uber announced on Thursday that its getting serious about passenger safety….



Uber enters dockless bike wars with purchase of Jump

The tech giant is spending a rumored $100 million on an electric, dockless bike share start-up By Amy Martyn of ConsumerAffairs April 10, 2018 In its early, unregulated days as a ride-hailing company, Uber introduced…



Feds seek permanent ban against telemarketer

The FTC has stepped up its efforts to deflect unwanted calls to consumers By Mark Huffman of ConsumerAffairs March 26, 2018 The Federal Trade Commission (FTC) is seeking a court order to prevent Alliance Security,…



Taxpayers vulnerable to new phishing scams

Tax season means phishing scammers are out in force, trying to steal consumers’ identities and cheat them out of their tax refunds. DomainTools, a threat intelligence firm, has released a survey which suggests that an…



Airbnb adding hotels, luxury properties to its site

Airbnb has announced that it will expand its selection of travel accommodation options available to customers to include hotels, new housing categories, and a loyalty program. The new plans for the 10-year-old company were announced…


Uber launches Express Pool in more cities

Today, Uber is launching a new spin on its ride-hailing service called Express Pool — a service for passengers who don’t mind commuting with strangers or being picked up and dropped off at specified locations….